We're Here When You Need Us
Professional support that understands your business challenges and responds with solutions that actually work
Technical Assistance
Real solutions from people who understand systems, not scripted responses from call centers. When something breaks or isn't working as expected, we dig into the actual problem.
- System troubleshooting and diagnostics
- Configuration adjustments
- Performance optimization
- Integration support
Account & Billing
Straightforward help with accounts and billing questions. No hidden fees, no confusing policies – just clear explanations and quick resolutions when you need adjustments.
- Invoice questions and explanations
- Payment method updates
- Service plan modifications
- Usage reports and analytics
Training & Guidance
Learn how to make the most of your systems with practical guidance. We share what actually works based on experience with similar businesses in your situation.
- Best practices consultation
- Workflow optimization tips
- Team training sessions
- Strategic planning support
Support from People Who Know Your Business
Our support team includes professionals who've worked with businesses like yours. When you call with a problem, you're talking to someone who understands the context and can suggest solutions that fit your specific situation.
Zariya Mammadova
Systems Integration Specialist
Eight years helping Baku businesses optimize their operations. She knows the common challenges and has practical solutions that work in real business environments.
Aysel Hasanova
Business Process Consultant
Specializes in making complex systems work smoothly for growing companies. Her approach focuses on sustainable solutions that scale with your business needs.
Response Times That Work
We know that when systems aren't working, every hour matters. Here's what you can expect when you reach out for help.
Critical Issues
System outages or major functionality problems that stop your operations get immediate attention during business hours.
Standard Support
General questions, configuration help, and troubleshooting assistance typically receive responses within half a business day.
Consultations
Strategic guidance, optimization reviews, and planning sessions are scheduled within one business day of your request.
"The support team actually listens to what's happening in our business before suggesting solutions. Last month they helped us resolve a workflow issue that had been slowing down our operations for weeks. The response was fast and the solution worked exactly as promised."